Enlogy Application Support
Support for Enlogy access, dashboards, reports, analysis, TV displays and authorised integrations.
Last updated: 4 October 2026
Publisher and data controller
Gökbilge Makine İnşaat Bilişim Tic. Ltd. Şti.
For the company: Fatih Kucukpetek
info@enlogy.comContact support
Email info@enlogy.com or use the contact page. Include the application/platform, app version if available, tenant/site, time of the issue and a concise description. A screenshot can help, but remove personal data and confidential plant information that is not needed. Do not send passwords, session tokens or API secrets.
Access and data visibility
If a dashboard, report or site is unavailable, confirm your organisation, role and active service with the tenant administrator. Availability of mobile, Android TV, Apple TV and AI integrations follows the relevant release and deployment. Support can help identify the correct access surface; this page is not a download listing for an unreleased app.
AI/API connection issues
Identify the external platform and affected operation, and share a non-sensitive error message or request reference. Check authorised tenant access and reconnect only through the official authentication flow. Never paste a password or secret into a support message or AI conversation.
Privacy and urgent operational issues
Use the privacy/KVKK notices and account deletion page for data rights requests. Support response times follow the applicable service agreement; no general emergency-response SLA is created by this page. For a plant emergency, follow your site’s established operating and safety procedures.